Returns & Refund Policy

At Highway 3, we take pride in creating personalized products made especially for you! Because each custom item is made to order, please review our policy before purchasing.

All Sales Are Final

Due to the personalized nature of our products,all sales are final. We do not accept returns or exchanges for change of mind, incorrect personalization submitted at checkout, or customer ordering mistakes.

Please double-check all names, spelling, colors, sizes, and personalization details before placing your order.

Damaged, Defective, or Incorrect Orders

We want you to love your Highway 3 purchase!

If your item arrives damaged, defective, or with an error made by Highway 3,we will replace it at no additional cost to you.

Please contact us through our website and include:

• Your order number

• A brief description of the issue

• Clear photos of the product showing the problem, when applicable

Our team will review the issue and help arrange a replacement.

If a replacement isn't possible, we'll work with you to provide an appropriate resolution, including a refund when applicable.

International Orders — Canada

Canadian customers may be responsible for additional customs duties, import taxes, or fees upon delivery.

Shipping charges paid at checkout cover shipping only and do not include additional duties or taxes assessed by Canadian customs authorities.

Questions or Concerns?

We're always happy to help! If you have questions about your order, please reach out through theContact Us page on our website.

Thank you for shopping Highway 3 and supporting our sister-owned small business since 2014!